- Available for Delivery or Click & Collect (Neyland, Pembrokeshire)
- Select option at checkout
- We will Text you when its ready (Click & Collect)
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Nice piece of engineeringArrived promptly. Fitted perfectly. Can’t ask for anything more
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Baffle plateFitted perfectly, took 5 min. Fast delivery
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No hassle deliveryOrder received in a few days and tracked. Product fits perfect. Would certainly use again for customer satisfaction.
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package??did the job 100% BUT arrived over PLASTIC package
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Highly recommended2nd time I have ordered items from Stove Spares, items first rate, arrived in a timely manner and contact with company has been excellent. Highly recommended.
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Would not use any other company for stove parts.As mentioned before better than original.
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good quick serviceefficient and good quality
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Quick delivery, shocking delivery cost.The product arrived at my home outside Inverness two days after I placed my order. The quickest ever. Well done.
The price compared well with your competitors but the carriage at over £12, although half that quoted by another firm, was a rip-off. We are well used to such treatment in the Highlands and firms like yours have been criticised by the Scottish Government. Take a look at other major firms and you will find they can deliver at a much more realistic price. Get your delivery prices down and you will get a good name and customers will return to you.
MANAGEMENT RESPONSE: Thank you for taking the time to review our products and service and Im glad you were happy with the product and delivery speed. In respect to your comments regarding the delivery charges I would like to point out that we have no control over the cost of delivering to your postcode. We make no profits on our delivery charges in fact we make a small loss on this. If we are half the price of our competitors then id say that is a very good indication that we are not out to rip off our customers. In terms of what other companies do I would say they would compare with what we do as we all use the same methods of shipping. We have tried all major couriers and they all charge more for IV postcodes and other Highland areas. Again this is not down to us.Posted on
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ExcellentExcellent service. Price, delivery product etc all excellent
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Great ServiceOrdered two baffle/throat plates and only one arrived. Emailed on a Sunday to say could they contact us on the next working day, got an email back within five minutes apologising and saying the second one would be shipped on Monday, it arrived today Wednesday. Can't ask for a better service.
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